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Our Newsletter


FAQ, Shipping & Returns

How are the fabrics sold?
All fabrics are priced and sold by the whole yard.

Do you sell less than 1 yard?
Sorry at this time we only sell in whole yard increments.

How true are the colors shown?
We do our best to scan in the true colors but please note that monitors can vary greatly and the colors can vary from bolt to bolt.

Are all the fabrics in stock?
Please note we are a retail store and there could be a chance that we sell out of a product before it gets updated to our online store. We will contact you if this should occur.

When will my order ship?
Orders go out within 48 business hours of placement. Generally if you place an order before 5pm on a business day it will go out the next day.

How is my order shipped?
For domestic shipping Crafty Planet ships via USPS Priority mail with delivery conformation. Rates are based on a flat rate depending on how much you spend.

0.00 to $49.99 = $5.50 shipping charge
$50.00 and up = $8.50 shipping charge

If you need faster or overnight shipping please call or email for rates.

Will you ship to Canada?
Sure! Place your order and note that we will adjust the actual shipping charges. For 5 yards or less we can usually send in an Global Priority Envelope for $20. There is no tracking available for this option and we are not responsible for orders not reaching their destination. Larger orders will be shipped Global Express. We will let you know the shipping charge before we process the order. All customs and/or duty fees are the responsibility of the orderer.

Will you ship anywhere else?
Currently we are not set up to take international orders online.

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Payment
We accept Visa, MasterCard, and Paypal. We prefer you use our secure on-line shopping cart but you may also phone your order in at 1-612-788-1180.

Returns
Returns within 30 days for full refund, minus shipping.
No returns on fabrics or trims, except for defective or wrong merchandise.
All patterns must be unopened.
All items must be in 'as new' condition.